FAQs

FAQs

Can I get samples from your factory?

Yes, sample testing are available. Sample cost is need to charge, and once order confirmed, we will refund sample payment.

If products have some quality problem, how would you deal with?

We will responsible for all the quality problems.

What’s the delivery time ?

For Sample order, it need 2-3 days. For mass production order, it needs around 30 days depends on the order requirement.

What is the standard of package?

Export standard package or special package according to customer requirement.

Do you accept OEM business?

Yes, we are OEM supplier.

What kind of certificate you have ?

Regarding factory audit certificate, our factory has BSCI, ISO9001 and Sedex.

Regarding product certificate, we have full set of certificate for Europe and America market, including RED, EN71, EN62115, ROHS, EN60825, ASTM, CPSIA, FCC...